easy to reach support but info was missing
When I needed help, I was able to find the telephonic support easily and they were quick to respond. However, some of the deeper information I was looking for regarding the database integration and use of the dialer features wasn’t fully covered during the calls. The support team did provide basic guidance, but when I asked for detailed instructions or best practices for managing workflows automatically updated by the software, it was less clear. In the training modules and onboarding documentation, I expected to find step-by-step references about setting up the database to suit my workflow, but it was somewhat sparse. The invoicing and payment process explanations were straightforward enough, and that part of the communication did the job. Sign-up was easy and quick to figure out. Overall, the communication channels worked fine, and I got useful answers most of the time, but I felt there was something missing in terms of detailed knowledge sharing. It worked for the immediate needs, but I hope they focus more on thorough information availability in future updates.