Easy to navigate training, although a bit more detail would help
Overall, my experience finding what I needed during training was quite positive. The structure of the training sessions was logical and it was reasonably easy to locate the information relevant to my specific tasks, like setting up the dialer and managing the database effectively. The instructions were clear and the materials provided were generally well organised. I did encounter one minor reservation, though: some advanced functions, especially related to automatic updates, were covered briefly and I found myself needing to revisit certain parts to fully understand them. Despite this, the support team was available to clarify these aspects when I reached out, which helped. The onboarding flow itself was smooth, with no unnecessary delays or confusion, and signing up along with receiving invoices was straightforward. I appreciated the balance of hands-on practice and explanation during the training, making me feel prepared to use the software independently. If the training included a little more depth in the complex areas upfront, it would feel even more comprehensive. Still, it was a solid and reassuring introduction overall.