Easy to navigate but I missed a few things here and there
Using WFHI’s software, I found it pretty straightforward to find most of the features I needed. The dashboard was intuitive, and the database was easy to search through. I spent a lot of time figuring out how the dialer worked and appreciated that the call tools were integrated into the platform so nicely. The training helped, but honestly, some details only became clear after I used the software daily. Automatic updates kept things running smoothly, so no need to worry about compatibility issues. On the downside, I felt that some customization options I was hoping for weren’t available, which at times slowed down my workflow. Telephonic support was good—responsive and polite—but I wished more tutorials or quick guides were built into the software itself to make onboarding faster. Signing up and invoicing went without any hitches, which was a relief. Overall, I’m happy with the access and the ease, though it feels like they could add a few more features to cover all needs.