easy to get help but wished it was quicker to find
I found the support pretty helpful when I reached out, they answered my questions clearly and with patience. But honestly, getting to the right information on my own wasn’t super fast or intuitive. The documentation and FAQs are there, but sometimes felt like I had to hunt around to find exactly what I wanted to know. The telephonic support is definitely a strong point though, made it easier than waiting for emails or tickets. The communication felt casual and approachable, so I wasn’t worried about being stuck, just that the first few tries to solve issues on my own took longer than I hoped. I did appreciate that they’re quick to respond once you connect with someone who knows the product well. Overall, a solid experience but with a little room to tighten up how easy it is to find answers without calling in. Hopefully they work on that part next.