4 out of 54 of 5Verified purchaseSupport and communication
Easy to find what I needed, though some info was scarce
The knowledge base was quite good for answering simple questions quickly. I found it easy to locate the instructions for using the dialer and managing the database. However, guidance on some advanced features like automating workflow updates was lacking clear examples. When I reached out for telephonic support, the person on call was helpful and solved my issue efficiently. The onboarding documents and videos were handy and not overwhelming. I felt generally confident using the platform after a few days with only slight hesitation regarding some features. Overall, I was pleased with how straightforward everything was, although I wish there were a bit more depth in some of the training materials.