Easy to find what helped, but some gaps remain
I found the onboarding quite straightforward overall. The menus were organized enough that I could quickly locate the training modules relevant to remote workflows and the software tools offered. It saved me time not having to hunt through endless tabs. The training materials themselves were detailed and covered the common scenarios, which is what I needed initially. Yet I did notice some specific tools have less guidance, making it a bit confusing to fully master them at first glance. It would be helpful if those were expanded with examples or video demos as well. But for the core functions, the flow from sign-up through learning to running simple calls and managing the database was clear. I appreciated how the platform updated itself automatically, so I never had to worry about missing a feature. Sometimes the telephonic support helped clarify when I had questions during setup. Overall, it was smooth enough to get going without frustration. There were a few rough edges with deeper functions, but nothing that stopped me from using it every day.