Easy to find some info but other parts required digging
Overall, I’d say it was a mixed experience trying to gather the info before buying. On the positive side, WFHI’s website and pre-purchase communication made it easy to understand primary features and the benefits of the software, which helped me decide to go ahead. The demo was useful, and I appreciated the clear explanations about the core functionality and how the calling tools would integrate into my workflow. However, I did find that some details about the database feature and the nuances of the onboarding process were not as straightforward as I’d hoped. I had to spend extra time digging to fully grasp how updates and priority assistance would actually work. So, in conclusion, it was good overall but with some less accessible info causing minor inconvenience for a cautious buyer like me.