Easy to find info but not without some hassle
I found the sales and pre-purchase information mostly accessible on the site. It was fairly straightforward to navigate through the pages, and the product descriptions helped me understand what was being offered. However, some critical details were somewhat buried and I had to dig through multiple sections to get clear answers. The training previews and software demos seemed promising, which was a definite positive. On the downside, the interface felt a little dated and sometimes the links didn’t respond right away, which was a bit frustrating. I appreciate that the invoicing process was explained before I made a purchase, but the payment options felt limited compared to other platforms I’ve looked at. The telephonic support for pre-purchase questions was available but not always super prompt, which slightly dampened the experience. Overall, I liked that there was a lot of useful info but felt the user journey could be smoother to avoid back-and-forth searching. I am somewhat optimistic but expect some improvements to streamline it.