Easy to find basics, though some details less clear
I found the training and onboarding for WFHI’s software pretty straightforward overall, especially when it came to finding what I needed to get the basics up and running. The introductory guides made it easy to access the dashboard and start using the dialer fairly quickly, which I appreciated. That said, there were moments when I wished the tutorials covered more nuanced features, like deeper database management and customizing reports, because those parts took longer to figure out on my own. I sometimes felt like I was going back and forth between training videos and the software dashboard just to locate things. But the trade-off was worth it because the automatic updates helped patch certain issues without interrupting my workflow, so eventually it all came together. So yes, both good and bad sides were there, but the overall impression of training was positive and helpful.