Easy to find answers via telephonic support, but documentation was lacking
I started by exploring the help materials online but quickly found that they weren’t as comprehensive as I hoped. After a few searches, I reached out to telephonic support. That was the good part—the representative was able to guide me efficiently through the steps I needed for the dialer setup. They walked me through using the database feature alongside the calling tools, which made a real difference. I appreciated how they didn’t rush and ensured I understood before ending the call. However, the initial lack of clear documentation meant I spent extra time trying to locate info before getting help. In short, telephonic support worked very well once I called them, but finding what I needed without that was slightly frustrating at first.