Easy to figure out, but some quirks slowed me down a bit
I really liked how the WFHI software was mostly intuitive, so I didn’t have to spend extra hours figuring out basic stuff. The dashboard and calling tools worked smoothly once I understood the layout, and the training helped fill in some gaps initially. However, some features felt a little less obvious, like certain options in the database that took me a bit longer to locate and use effectively. Automatic updates brought improvements, but also sometimes changed things without much explanation, which required me to re-learn a few tools. On the plus side, signing up and payments were hassle-free and invoicing was clear, plus the support team was quick to answer when I called. I guess overall it was a good balance — I enjoyed the ease of use but wished for fewer surprises. Still, I feel confident using the software now and plan to keep working with it because the positives outweigh the few small annoyances.