Easy enough to find what I needed, mostly
When I started with the training and onboarding modules, I found that the platform was quite straightforward to navigate. The training materials were categorized clearly, which helped me find specific topics without wasting time. However, some of the details I was looking for required digging through supplementary documents and videos, which I didn't expect as a user. The onboarding flow guided me through initial setup steps, including the use of the calling tools and database features, which was helpful although not always as detailed as I wanted. The dialer interface was integrated within the dashboard, making it convenient to operate without switching screens. One small downside I noticed was that the automatic updates rolled out occasionally changed layouts slightly without any explicit notification, causing temporary confusion. Still, overall I would tell a friend that the experience was positive: the training gets you most of the way, and with a little exploration, you find everything you need to run workflows remotely.