Easy enough but missed a quick reference guide
As I was navigating the platform and trying to find support options, I realized that while the telephonic assistance was helpful once I connected, it wasn't always straightforward to find what exactly I needed. The software dashboard has many features—database, dialer, training modules—but the initial navigation felt a bit overwhelming. I was looking for a concise reference or quick start guide but didn’t see one immediately in the interface. After some searching, I finally got in touch with support by phone, and the person was patient and answered my questions clearly. The automatic updates seem to work well, avoiding downtime, which I appreciated. The onboarding and invoicing steps were clear enough, although I felt a few more reminders or tooltips during setup might have saved time. So, overall, finding support was doable but could be easier with better in-app guidance. A simple quick reference, maybe a checklist or tutorial video, might help users like me get started and find answers faster than digging through menus or waiting on phone lines.