Du baar sochta hoon, time ke hisaab se support theek tha
Maine yeh software subscribe kiya tha apne ghar se kaam karne ke liye, par main apne hours se thoda mismatch mehsoos kar raha tha. Jo support timing thi, wo meri working hours se bilkul match nahi karti thi. Kabhi kabhi jab urgent madad chahiye hoti thi, toh support team available nahi milti thi. Lekin, unka communication system kaafi theek tha, call pe baat karne mein zyada dikkat nahi hui. Training kaafi basic thi, jo thoda disappoint karne wala tha kyunki main zyada advanced expectations lekar aaya tha. Onboarding thoda complicated laga, kaafi waqt lag gaya usmein. Database feature jyada useful nahi laga jab tak ki main uske saath zyada interact nahi kar raha tha. Update bhi automatic aate rahe, jo achha tha, par kabhi kabhi unwanted changes lagte the. Sign-up aur payment ka process thoda confusing tha, invoice milne mein delay hua. Overall, agar dubara sochun toh shayad dobaara nahi karunga kyunki support timing mere liye problem thi, warna software kaafi theek tha apne basic kaam ke liye.