2 out of 52 of 5Verified purchaseSales and pre-purchase
doesn’t suit my working hours properly
I was hopeful when trying to see if the sales pre-purchase part of the software fits well with my actual working hours. Unfortunately, the workflow setup seems quite rigid and not flexible enough for the variable hours I keep. The calling tools are nice enough, but they don’t sync well with shorter or split shifts. That means often parts of the dialer or the database refreshes happen at inconvenient times. The automatic updates were fine to have but didn’t make up for the mismatch with the hours I work. Overall, it feels like the system expects more traditional timings which is frustrating for me as someone who works irregular hours.