Doesn't quite fit my actual working hours
Honestly, I found the software not perfectly aligned with the hours I usually work. Most of my activity happens late at night, but the database syncs and automatic updates seemed mostly tailored for daytime usage. That sometimes caused delays in accessing updated information when I needed it. The dialer tool, while generally good, felt a bit less responsive during my working hours which was disappointing. The onboarding and training covered most scenarios but didn’t prepare me for this timing mismatch. I’m still unsure if this is a design limitation or just a temporary glitch. On the positive side, the sign-up and payment processes went smoothly and support was quite accessible although I had to call several times to explain my specific concerns. So while some parts of the interface are good, overall it doesn’t quite fit my workflow perfectly and I find myself waiting for updates or support more than I would like. It’s a bit frustrating since I wanted something that completely adapts to my schedule.