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WFHI review

Dobara try nahin karungi, expectations puri nahi hui

1 out of 51 of 5Verified customerSupport and communication

Dobara try nahin karungi, expectations puri nahi hui

Main initially soch rahi thi ki WFHI support aur communication mere liye theek rahega, kyunki welcome emails aur sign-up instructions clear thi. Lekin jab main daily software use kar rahi thi, toh mujhe lagta tha ki support thoda slow aur inconsistent hai. Dialer services kahin kabhi proper connect nahi karti thi, aur database syncing mein problems aati thi, jo work flow ko disrupt karti thi. Main support ko phone par contact karti thi, par response time frustrating tha aur kabhi kabhi solutions mein bhi clarity nahi thi. Training se expectations thi ki main software ko asaani se samajh paungi, par practical use mein jo problems aaye woh zyada bhaari the. Invoicing aur payment process bhi complicated laga, aur updates ke chakkar mein software baar baar behave karta raha unpredictably. Maine socha tha ki yeh process mere liye smooth hoga, par experience ne ye sab mere liye challenging banaya. Is wajah se, main nahi sochti ki main dobara try karungi, kyunki ye mera kaam aasan nahi bana paya jaisa maine socha tha.

Amrita KaulDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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