Dobara sign-up karna shayad nahi karunga
Maine socha tha ki jab main software ko purchase karunga toh sales aur support team se acha response milega, par baad mein pata chala ki ye baat itni acchi nahi hai. Support calls pe response lena kafi muskil tha, aur timely assistance nahi mili thi jiski wajah se mujhe bahut frustration hui. Sign-up aur invoicing process bhi clear nahi tha, mujhe baar baar documentation dekhni padi aur support se baar-baar contact karna pada. Training session mein bhi jo preparation thi woh thik thak thi, lekin jab main software use karna shuru kiya toh kai glitches aaye, jiska solution turant nahi mila. Kuch din baad main soch raha tha ki agar dobara purchase karun toh kya ye wahi experience milega? Shayed nahi. Software ke features theek the, par overall jo follow-up aur assistance thi wo bahut weak thi. Agar aap log apne support aur sales response ko improve kar lo, toh naye users ko zyada help milegi, lekin meri taraf se dobara try karna shayad nahi hoga.