Dobara nahi karungi, support se pareshan thi main
Support aur communication ke mamle me mai kuch kesar thi ki mujhe jo chahiye tha wo easily mil jaye. Lekin sach kahoon toh, jab bhi help leni padti thi, process kaafi confusing tha. Kabhi kabhi toh lagta tha ki mujhe bar bar apni baat repeat karni pad rahi hai, jaise unhone meri last call ya message nahi padha ho. Dashboard bhi itna clear nahi tha, jis se mujhe sahi option tak pahunchne me der lagti thi. Dialer ke issues bhi the, jo kabhi kabhi kaam karte the, kabhi nahi. Jo ek achha point tha, wo yeh ki automatic updates se software kaafi smooth chal raha tha, aur naye features aaye to wo easily integrate ho gaye. Lekin overall mujhe lagta hai service ke support mein thoda improvement chahiye. Agar dobara sign-up karne ki baat aaye toh pata nahi karungi ya nahi kyunki ye experience mere liye kaafi thaka dene wala tha. Mujhe laga tha ki clarity aur assistance zyada hogi, par mera experience uske bilkul opposite raha. Toh short me kahu toh support ki waja se mai shayad fir se nahi jaungi.