Dobara nahi karungi, sales kaafi confusing tha
Main jab product lene ki soch rahi thi tab mujhe sales process thoda complicated laga. Sabse pehle toh sign-up aur payment process me error aaya, jisse mera balance check karna pad gaya baar baar. Invoice milna late hua, aur communication me bhi clarity nahi thi ki next steps kya hain. Jab maine support ko call kiya toh unhone thoda der baad reply diya jiski wajah se lagta tha ki mera issue priority par nahi hai. Training modules ki jo explanations thi, woh mere liye samajhna mushkil the, aur onboarding ke documents me kuch inconsistencies thi. Mera expectation tha ki product aur support smoothly milega, par yeh experience overall thoda frustrating tha. Mujhe aisa laga ki main dobara is sales process me nahi jaungi, kyunki mujhe apne doubts ka turant jawab nahi mila aur technical problems jaldi resolve nahi hogi.