Dobara nahi karungi - onboarding wohi nahi jo expect kiya tha
Main soch rahi thi ki training aur onboarding acha hoga, par jo mila wo bilkul alag tha. Training sessions mein jaise zyada practical guidance milti, waise yahan bas theory aur software ki basic explaination thi. Jo steps mujhe start karne the, wo complicated ho gaye aur system mein navigation bhi confuse kar raha tha. Mujhe laga tha ki onboarding ke dauran support milega jab main kisi doubt mein hongi, par answers ya toh incomplete the ya unsatisfactory. Ye jo dialer feature hai, uska use karna bhi mushkil tha, uska flow simple nahi lag raha tha mujhe. Har baar jab login karti thi, naye updates aate rehte the jo system ko aur slow kar dete the. Mujhe lagta hai ki agar onboarding streamline hoti aur training practical zyada hoti, toh mera experience alag hota. Ab is level par main ye nahi karungi dobara kyunki mera time waste hua aur frustration hi zyada thi. Payment aur sign-up process theek tha par wo sab bhi meri issues ko solve nahi kar paya. Overall, jo expect kiya tha workflow ke liye, wo pura nahi hua.