Dobara nahi karungi, help chahiye thi aur nahi mili
Mujhe lagta hai main dobara ise use nahi karungi kyunki support bilkul majboot nahi tha. Jo bhi queries main phone pe puchti thi, response ya toh der se aata tha ya adhoora hota tha jis se mujhe frustration hui. Onboarding process mushkil tha, aur jab bhi software mein problem aayi, toh timely telephonic help nahi mili. Automatic updates bhi kabhi kabhi system ko slow kar dete the, jis se productive kaam ruk jaata tha. Invoice and payment process bhi clear nahi tha, mujhe baar baar confirmation ke liye call karna padta tha. Overall main itna dissatisfied thi ki agli baar kisi aur option ki sochungi, kyunki yeh support aur communication meri expectations pe bilkul khara nahi utara. Agar kisi ko continuous help chahiye hoti hai toh unke liye yeh nahi hai. Main definitely is experience ke baad phir dostinger karungi.