Dobara nahi karunga kyunki support se mila jawab bilkul bekaar tha
Mera experience support aur communication ke mamle mein bahut hi disappointing raha. Main soch raha tha ki jab problem hogi toh aasani se jawab mil jayega, par dekha toh pata chala ki search karne mein kitna mushkil hota hai proper information dhundhna portal pe. Kahi baar maine FAQ section check kiya, par wo outdated tha ya answer nahi deta mera exact problem solve karne mein. Telephonic support ko contact kiya tab bhi actual mein mujhe proper guidance nahi di gayi; woh log bas basic instructions de rahe the, jo already main tried kar chuka tha. Baatein karne ke baad bhi mera jo issue tha, wo fix nahi hua aur main pura frustration mehsoos kar raha tha. Invoicing aur payment process ke baare mein bhi clarity nahi mili, aur koi sahi tarah se batane wala nahi tha ki mera invoice status kya hai. Yeh sab mila toh mujhe laga main dobara yeh process karne ka time waste nahi karunga. Mujhe lagta hai ki agar communication clear aur support system responsive hota, toh shayad main thoda aur try karta, par yeh wasteful experience tha. Onboarding process kaafi slow tha aur agar isme timely support milta toh aage ka experience behtar hota, par ab mujhe koi faida nahi nazar aa raha dobara se is platform ke saath.