Dobara nahi karoongi, support tha hi bekaar
Main jab se sign-up ki thi, tab se mujhe lag raha tha ki support kuch kam hai. Jab maine call kiya, toh response bahut slow tha aur jo baatein maine samjhani chaahi, woh clearly samajh nahi paaye. Main dialer feature ko leke confuse thi, aur unhone samjhane ke bajaye alag-alag terms mein repeat karte rahe, bina koi clear solution diye. Automatic updates ke baad kuch functions ke sath problem aarahi thi, par support mein koi interest nahi tha unhe usko fix karne ka. Mujhe login aur invoice process bhi complicated lagi, jisme bahut wait karna padta tha confirmation ke liye. Overall interface samajhna bhi mushkil tha, aur database sync bhi bar bar fail karta tha. Isliye maine decide kiya ki main dobara is service ko use nahi karungi, kyunki yeh mera time waste kar rahi thi aur frustration badha rahi thi har baar jab main contact karti thi support ko.