Dobara lena hai ya nahi ye sochna padega
Maine jab support team ko issue report kiya tab laga ki shaayad jaldi solution milega. Unhone initial response diya jo timely tha aur basic problem ko samjhane ki koshish ki. Lekin jab baat complex issue ki aayi toh lagne laga ki thoda slow process chal raha hai. Support members courteous the aur patience se kisi bhi question ka jawab dete rahe, which is good. Bahut bade problem solve hone mein thoda waqt laga, aur mujhe khud kuch cheezein repeat karni padi clarify karne ke liye. Telephonic support ki availability acchi thi, par har baar shaktishali solution milna thoda inconsistent laga. Jo database feature mujhe initially acha laga tha, usme kuch bugs aaye jo copy karne mein dikkat laaye, aur unke updates ne kabhi kabhi interface ko thoda unstable kar diya. Lekin training sessions mere liye useful rahe jisme mostly basic cheezon ko cover kiya gaya tha. Payment aur invoicing ka process simple tha, invoices time pe mile. Overall, main agree kar sakti hoon ki support team genuine effort karti hai, par system thoda aur improve ho toh best hoga. Fir bhi agar dubara chance mila toh main consider karungi par shayad sirf agar major updates aaye toh.