Dobara karna mushkil lagega, thoda wait aur repeat hua zyada
Jab maine WFHI ke software ka use karna shuru kiya toh mujhe laga ki onboarding process thoda zyada lamba aur repetitive hai. Har step pe mujhe baar-baar same cheezein dobara karni pad rahi thin, jaise database entry update karna aur dialer set karna. Ye process thoda tedious laga, aur kabhi-kabhi wait bhi karni padti thi support se baat karne ke liye, jo frustrating tha. Training modules achi thi, lekin wo mujhe lagta tha ki thodi zyada ek hi baat ko baar baar explain karti thi, jis se mujhe interest kam hua. Payment aur invoicing process toh theek tha, lekin billing clear instructions mein bhi thoda confusion hua jiski wajah se mujhe support se takriban do baar baat karni padi. Automatic updates kabhi smoothly nahin aaye, multiple baar mujhe khud manual intervention karna pada. Jo dialer hai, woh bhi thoda slow react karta tha kabhi-kabhi, is se workflow impact hua. Support team ne help karne ki koshish ki, par wait times jo the wo mere liye zyada the. Main sochti hoon ki agar ye process thoda chota aur integrated hota toh shayad main dobara try karti, lekin abhi ke liye main kahungi ki next time shayad main thoda aur options dekhungi.