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WFHI review

disappointing that i could not get started quickly

2 out of 52 of 5Unverified experienceSales and pre-purchase

disappointing that i could not get started quickly

After going through the initial sales process, I had expected to be set up with the wfhi software rather quickly and to begin using it without delay. However, what followed was an unexpectedly extended waiting period before I could access the platform. My attempts to proceed further with the onboarding and training were repeatedly pushed back, which was frustrating. The billing and payment mechanisms were clear once they were finally sent to me, but the delay in starting meant that much of the initial momentum and motivation was lost. I recognize that the support eventually became responsive, but this did little to compensate for the slow start. The overall outcome was that days passed before I could properly get going, which was quite disappointing given my eagerness. Moving forward, a swifter onboarding process might improve customer satisfaction here.

Anushka Tanuja KapoorAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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