Disappointing compared to what I used before
Honestly, the support and communication here felt lacking compared to previous platforms I've used. The responses were slower and sometimes unclear, making it frustrating to get simple things explained. Whereas before, I would get quick, concise answers, here I often ended up waiting or repeating myself. The clarity of instructions was also below expectations, and that made using the dialer and database more complicated than necessary. The only thing I can say was decent was the automatic updates—they worked quietly without issue. Otherwise, overall, the whole experience left a lot to be desired.