Disappointed with what I got versus what was promised
I was really hopeful when I first came across the materials about this software and training but my experience was quite the opposite. The sales and pre-purchase communications gave me an impression that everything would be straightforward and transparent. However, once I started the onboarding and explored the software, I found many features not matching the descriptions given beforehand. Some tools were either too complicated or not as user-friendly as expected. The training flow also did not align with what I was promised and felt quite rushed in some parts while dragging in others. This mismatch left me quite frustrated because I had prepared myself for a certain standard and it was nowhere near that. I had to spend extra time figuring out how to actually use the software and it did not feel worth the amount I invested. I hope they improve their pre-purchase clarity for future users but for me, it was definitely a letdown.