Disappointed with the whole sales loop
Honestly, dealing with your sales process felt like a never-ending loop. Every time I thought I was done explaining what I needed, I had to repeat myself yet again. The waiting periods felt excessive too; I was kept on hold longer than I expected, and that slowed down any progress. I get that complex software needs explanation, but this was just tiresome and made me question whether it was worth pursuing. On a positive note, the person on the phone was polite and patient, which I appreciated during the multiple rounds of back and forth. But apart from that, most of the sales experience just felt inefficient and too drawn out, leaving me with a feeling of fatigue and frustration. I wish the process had been more straightforward and less repetitive. After all that, I had to rethink if I really wanted to commit time and money. Your company might want to consider trimming down these cycles and streamline communication better for future potential customers.