1 out of 51 of 5Verified customerSales and pre-purchase
Disappointed with the ongoing setup demands
I was quite frustrated by how much of the setup ended up being ongoing rather than a one-off process as I had anticipated. The initial registration and invoicing were straightforward, but soon after, I found that numerous recurring configurations and adjustments were necessary every week to keep the software functioning properly for my needs. This continual maintenance underestimated by sales was quite discouraging and felt like extra work rather than support to ease workflow. Also, guidance around what was permanent setup versus what had to be done frequently was insufficient, causing confusion. This ongoing effort was not what I expected from the product, and it made the experience feel less efficient and more cumbersome than promised.