Disappointed with support, wasn't what I expected
My experience with WFHI's support was frustrating because it didn’t meet the expectations I had before signing up. I had hoped that asking questions would lead to clear and timely answers, but often the responses were slow or too generic. For example, when I tried to get help with the calling tools setup, I was told to refer back to training videos without much personal guidance, which was disappointing. The onboarding process seemed straightforward at first, but when I hit issues with the database integration, I found the support less helpful than anticipated. That said, I did appreciate the smoothness of the sign-up and payment stages, which were quite straightforward and painless. My small reservation is that for such technical services, I expected faster and more personalized assistance from telephonic support, which simply did not appear as robust as I wanted.