2 out of 52 of 5Unverified experienceSales and pre-purchase
Disappointed with responsiveness during sales process
The sales team's responsiveness was really underwhelming throughout the pre-purchase phase. Although I appreciated that they eventually provided the software overview, the delay in responding to simple queries and the lack of proactive communication made the process frustrating. At times it felt as if my questions about the features and the billing were not a priority to them. However, I have to admit the initial pitch was fine and somewhat clear. Overall, I expected better support and a more engaging dialogue to help me understand whether the product would suit my needs. This experience definitely made me hesitate before signing up.