Disappointed with ongoing setup hassles, initial ease didn’t help
At first, I thought setting up everything would be simple and done in one go, but that’s not quite what happened. The initial sign-up and payment process were smooth enough; I had no trouble accessing the dashboard right away. However, as I tried to get the software fully operational, it felt like ongoing setup tasks kept popping up with little warning. For example, I remember trying to organize the database, and there wasn’t clear guidance beyond the basic instructions. It made me feel a bit lost at that point. While the training session I attended did explain some of the features, it didn’t cover later steps I had to figure out on my own. This created a somewhat frustrating experience because I wasn’t sure if I was missing important parts or if the software was just complicated. I wish more continuous help or step-by-step updates had been part of the package since the onboarding was limited to the start. That moment made me feel like the purchase wasn’t as user-friendly as I expected initially. I can say the invoicing and payment process was transparent and fine, but the ongoing setup confusion overshadowed that a bit. Overall, I was left feeling unsure about managing the software without additional guidance moving forward.