2 out of 52 of 5Verified purchaseTraining and onboarding
Disappointed with onboarding not matching expectations, but some parts were okay
Initially, I expected the training and onboarding to be very hands-on and tailored, as the descriptions suggested. However, the early phases were more generic, and the onboarding documentation was not as detailed as I hoped. I went through the initial database setup and dialer training, but I felt the pacing was a bit slow and repetitive compared to what I had anticipated. While the automatic updates worked smoothly and telephonic support was somewhat responsive, I didn’t get the confident feel that the training would fully prepare me. The invoicing and payment process was straightforward, so I can’t complain there, but the overall onboarding matched my hopes only partially, leaving me uncertain if this program fit my needs completely.