2 out of 52 of 5Verified purchaseTraining and onboarding
Disappointed with onboarding; felt unprepared when issues arose
I started the training with expectations based on the introduction provided. When I encountered problems during setup, the onboarding support did not provide clear or timely guidance. The resources were generic and not tailored to the common issues that happen when first using the system. It felt like there was little practical preparation for troubleshooting errors. I struggled to understand how to proceed without additional help, yet the communication was slow and the support offered was minimal. Though the basics of the training were covered, the process lacked adaptive assistance when things went wrong, which made the overall experience frustrating and inefficient.