Disappointed with mismatch on expectations
I had high hopes about the software based on what was presented before sale, but sadly it didn’t meet those expectations at all. The promise of smooth onboarding felt misleading because the actual process was confusing and slowed down my workflow. A specific moment that broke my confidence was when I tried using the dialer and found it repeatedly lagged or dropped calls, which was frustrating. Training materials didn’t offer enough help to troubleshoot these issues, and the database feature didn’t seem to organize information the way I expected. Even though support was available, the responses often felt generic rather than helpful, leaving me without clear solutions. To sum it up, what I received was far from what was promised beforehand in terms of ease and stability, and overall it just did not work well enough for my daily needs.