Disappointed with mismatch of working hours and billing
I had hoped that the billing and invoicing system would be more adaptable to the irregular hours that I work, but sadly it fell short of expectations. Initially, I expected some flexibility in recording the hours worked, perhaps some way to align billing schedules with my unconventional timings. However, the actual process seemed rigid and quite inflexible, making it difficult to truly reflect my work. Compared to other similar services I've explored, this one feels less accommodating. The sign-up and payment process was straightforward, but that didn't make up for the frustrations I encountered elsewhere. I do grant, though, that the initial software training was clear and easy to follow, which was helpful at onboarding. Still, the mismatch between the billing hours and the actual hours I can work is a serious drawback that has made me reconsider. I expected a smoother coordination between the two, but I'm left feeling disappointed and constrained by the system’s limits.