2 out of 52 of 5Verified purchaseSupport and communication
Disappointed with how support handled problems
I was hoping for more from the telephonic support especially when things went wrong during the setup of the dialer. Unfortunately, the responses were slow and didn’t resolve the core issues I faced with syncing contact data and managing automatic updates. The people did answer the calls eventually but missed some important details in the explanations, causing me to repeat myself more than once. It felt frustrating because it slowed down the workflow I was trying to establish. I can grant that they were polite on calls but the overall handling was ineffective and did not match the urgency of my problems when I needed quick help.