Disappointed with how slow everything started, felt like losing time constantly
From the very beginning, I felt the whole start-up process was frustratingly slow. After signing up, I waited longer than I expected just to get my first invoice. The billing process wasn’t exactly smooth either; I had to follow up multiple times before things started moving. When the training finally began, it was clear that the onboarding timeline was delayed, and the software setup took longer than I was told initially. I understand that sometimes these things take time but losing entire days waiting felt unnecessary and unprofessional. Even when I reached out for telephonic support, the response was polite, but the issues were not resolved quickly, adding to my feeling that I was stuck. The slow start hurt my motivation to continue with the platform because I was eager to get going right away. I wanted to trust the process, but the delays made the experience tiring. While some parts of the software seemed fine once I got access, the early holdup overshadowed what could have been better progress. I hope they improve these steps so future users aren’t put off by this kind of sluggishness.