Disappointed with how long it took to get started
I was eager to begin using the platform, but honestly, it took more time than I expected before everything was up and running smoothly. While I appreciate that the software is comprehensive, the initial setup felt more complex than I had anticipated. The sign-up process was okay, and the billing terms were mostly clear, which I think is positive. However, getting acquainted with the calling tools and the dialer required more trial and error than I liked, and the onboarding flow didn’t provide as much hands-on help as I hoped. I spent a fair amount of time waiting for responses from support when I had questions. So overall, this experience left me feeling a bit frustrated about the length and complexity before I could start working effectively with the database and other features.