Disappointed; training didn’t meet expectations compared to other platforms
I tried using this training and onboarding setup expecting it to be more efficient based on previous experiences with other platforms. Unfortunately, it didn’t fulfill the basic functions I needed to get comfortable with the software quickly. The sessions lacked the depth and clarity I was used to, and the pacing seemed off—it moved slowly through information I already knew while missing some of the practical tips that helped me before. I found myself frustrated with how much I had to re-learn basic tasks that should have been straightforward with this product. Also, the integration between the calling tools and the database wasn’t well explained, making it harder to apply in daily workflow. The onboarding felt disjointed and less hands-on than what I had experienced elsewhere. I wanted practical, clear directions to manage workflows remotely but ended up feeling like I wasn’t progressing. So for me, this training didn’t do the job it promised, and I’m left searching for something more effective to meet my needs.