Disappointed overall with the whole process
Before signing up, I had certain expectations based on the descriptions provided, but the reality fell short. The sign-up process was more complicated than anticipated, with confusing options and unclear explanations that made me question if I was choosing the right package. The sales information promised an easy setup, yet I struggled figuring out what was one-time and what was recurring, which made budgeting difficult. On the positive side, the software interface itself was user-friendly once I managed to get through the onboarding, and the quality of training materials was generally good. However, the mismatch between what was promised verbally and what actually happened left me frustrated. The invoicing was consistent, but the overall experience didn’t align with what I thought I was purchasing. For these reasons, I can’t say it met my expectations or needs.