Disappointed overall, but not without a small saving grace
The training and onboarding experience left me feeling quite frustrated. When things went wrong, which they did several times, it was not easy to figure out how to fix them quickly. The instructions sometimes felt vague or overly technical, making it hard to grasp the steps I needed to take. Despite this, I will say the initial sign-up and payment process was straightforward and clearly communicated, which was one positive aspect. However, the actual onboarding flow felt slow, and I struggled with the clarity of some training modules, especially when encountering unexpected glitches. I sought help from support but found that their responses were often delayed and a bit generic, which didn’t really help me solve problems as they arose. I was hoping for a smoother support system to assist with the onboarding bumps, but that was mostly missing. Overall, while I appreciated the effort put into the early stages and payment clarity, the way things unraveled during training left me feeling quite underwhelmed.