Disappointed mostly, training was not as expected
I went into the training with clear expectations but honestly, it did not live up to what I was hoping for. The onboarding process promised straightforward instructions and quick mastery of the software, yet I found myself confused in multiple sessions. The content covered was not as comprehensive as advertised, and key parts of the dialer and database features were glossed over. The pace was uneven—some parts were rushed, others dragged without much clarity. I expected to have a smooth transition but instead felt I had to figure out things on my own quite a bit. Support was available, but the training itself didn’t meet my hopes for a guided experience. It’s a mixed bag because some basics were indeed covered, but overall it wasn’t the well-mapped out onboarding I expected. I’m still managing to navigate the system but had hoped the training would prepare me better from the start.