Disappointed mostly by ongoing support, not just initial setup
My experience with the support and communication was quite disappointing overall. While the initial setup was fairly manageable with the guides given, what really frustrated me was the ongoing support after that. Most of the setup seemed like a one-time effort, but when I needed assistance later on, it felt like I couldn’t count on continuous help. The telephonic support was often unreachable or slow, and it wasn’t clear whether support was meant to be a recurring aid or just for the setup phase. That uncertainty made it hard to trust the system fully. The explanations were minimal during follow-up queries, and I found myself waiting quite a bit before getting any responses. It felt more like setting everything up was the main priority, and after that, the communication dropped off. For someone who depends on ongoing help, this is a big downside even if other features are fine.