2 out of 52 of 5Verified purchaseTraining and onboarding
Disappointed mainly because I had to figure out everything myself
I honestly expected more guidance during onboarding and training, but what I found was mostly vague instructions that left me to figure out a lot alone. Setting up the dialer and using the database were not straightforward, and the training didn’t cover enough practical scenarios. Automatic updates seemed fine, yet their impact was unclear since I wasn’t sure if I was using the software correctly in the first place. Support was reachable but not proactive, so I ended up troubleshooting on my own way more often than I would have wanted. Signing up and paying was okay, but the technical side felt poorly supported. Overall, not the smooth start I was hoping for.