Disappointed feeling because I had to figure out almost everything myself
My experience with WFHI training and onboarding was frankly a bit frustrating. The initial materials were available, but I found myself having to work out so much on my own without clear guidance. The onboarding flow seemed rushed, and I struggled especially with using the calling tools and dialer effectively. While the software overall felt like it could be useful, the lack of thorough hands-on or step-by-step training slowed down my progress a lot. One positive was that the database feature was easy to access once I got the hang of it, but that took quite some independent effort on my part. The invoicing and payment process was straightforward, and I appreciated the automatic updates that kept software current. However, support was available but sometimes not responsive enough during my working hours. So overall, I ended up managing most things myself, which left me feeling somewhat let down. If WFHI improves its onboarding support materials, the experience could be better. Right now, I have a reservation about whether this setup meets expectations for someone needing clearer training right from the start.