Disappointed feel ho rahi hai, response slow hai
Mujhe software purchase karne se pehle contact karna tha WFHI ke logon se, lekin unke response se thoda disappoint hui thi. Ek baar mein ne ek specific query bheji thi payment options ke baare mein, woh time pe clear reply nahi mila, thoda wait karna pada. Baaki jo conversations maine daily ki, unmein bhi lagta tha ki prompt replies nahi aaye the. Sign-up process toh theek tha, par sales team ke saath communication streamline nahi tha. Training ke baare mein poochne par bhi generic answers milte the jisse confusion badh jata tha. Jab maine finally unhe call kiya, tabhi kuch clarity mili, warna emails mein thoda delay tha. Billing ke baare mein bhi initially mujhe clear instructions nahi mili thi, jisse confusion badh gaya. Basically, jitna software ka setup achha tha, utna hi sales aur pre-purchase mein lag raha tha gaps hain jo mujhe frustrated kar rahe the. Agar thoda zyada polite aur quick reply hota toh shayad better feel karti, par abhi kuch khaas promising lag nahi raha hai ye poora process.