Disappointed: Did not meet my expectations at all
I went into the WFHI training and onboarding with high hopes since I was told it was a comprehensive solution for remote workflow software. Unfortunately, the actual experience felt very different. Right from the start, the training did not match what I anticipated – it was harder to follow and often too generic to be practical. I struggled with setting up the database and the calling tools, which seemed more complex than the descriptions I had before signing up. Even signing up and the payment steps took longer and were confusing at times. The telephonic support, while polite, was not able to provide the level of help I needed and the automatic updates seemed to cause more confusion rather than smoothing out problems. Overall, the whole onboarding and training process felt disorganized and disappointing. I ended feeling that I wasted time because I couldn’t fully grasp the system’s functions quickly enough. The gap between what was promised and what I actually got was frustrating and set a poor tone for the whole experience.